How We Work

We follow the tenets of Design Thinking by tailoring our offerings to meet each client's unique needs

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Our phased approach to Strategic Facilitation and Capability Development adapts to accommodate client needs and timeframes

Design Thinking Strategic Facilitation Approach 

Design Thinking Capability Development Approach 

Discover

• Interview key stakeholders


• Design custom training program

• Define and communicate program roll-out

Pilot

• Train initial cohorts

• Support application of skills to work context

• Assess and adjust program to reflect feedback

Execute

• Scale training to remaining cohorts

• Develop champions to sustain program

• Extend application of skills to broad range of work contexts

Embed

• Establish regular cadence for training

• Build internal training capability

• Build community to support ongoing learning

Discover

• Interview key session stakeholder

• Confirm session objectives

• Define session/s format (pre-work, content, tools and methods, participants)

Prepare

• Complete pre-work, e.g.:

• Interviews

• Research

• Communicate expectations to participants

Facilitate

• Lead teams through Design Thinking session/s:

• Communicate objective

• Explain tools and methods

• Support execution at team level

• Align on problem space and proposed solution

Execute

• Establish plan for prototype and testing phase

• Transition to execution phase leads

• Deliver digital record of work sessions for future reference

We partner with MURAL to create a seamless online collaboration experience:

We leverage the tools and methods curated by the LUMA Institute to support Design Thinking Capability Development:

Learn more about how SALT Collaboratory uses MURAL for Design Thinking here:

Learn more about SALT Collaboratory’s perspective on the relationship between Design Thinking and Consulting here: